Privacy Policy

Effective Date: 2022-04-25

Themba Hub (“we”, “our”, or “us”) is a Cape Town-based non-profit organization dedicated to providing ready-made meals, food parcels, and essential items to impoverished communities. We are committed to protecting your personal information in accordance with South Africa’s Protection of Personal Information Act (POPIA) and other applicable data protection laws.

Information We Collect

We may collect:

Personal information: name, contact details, donation information, messages.
Automatic information: IP address, browser type, pages visited, device data.

How We Collect It

Website forms (donation, contact, volunteer)
Newsletter sign-ups
Cookies and analytics tools

Why We Collect It

To process and confirm donations
To communicate updates, reports, and events
To respond to enquiries
To improve our website experience

How We Share It

We never sell or rent your information. Your data may be shared only with trusted third-party service providers (e.g., payment processors) under strict privacy terms.

Cookies

We may use cookies to enhance site performance and track user activity. You may disable cookies in your browser settings.

Your Rights

You may:

Request access to your personal data
Correct, delete, or update your information
Unsubscribe from communications
Lodge a complaint with South Africa’s Information Regulator

Children’s Privacy

We do not knowingly collect data from children under 18 without verified guardian consent.

Changes to This Policy

We may update this policy. Please check this page periodically. Continued use of our site confirms your agreement with any changes.